30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you’re not, we offer a full refund within 30 days of delivery—no need to return the mouse.

Eligibility

To qualify for a refund:

  • Your refund request must be submitted within 30 days of the delivery date.
  • The product must not be intentionally damaged, modified, or abused.
  • Limit one refund per customer.

Refund Processing

Once your request is reviewed and approved, your refund will be issued to your original payment method within 2 weeks. Depending on your payment provider or financial institution, it may take additional time for the funds to appear in your account.

Exclusions

This guarantee does not apply to:

  • Products that have been intentionally damaged, modified, or misused.
  • Orders involving fraudulent activity or abuse of this policy.

Damaged or Defective Items

If your mouse arrives damaged, defective, or missing parts, please contact us within 7 days of delivery. Include your order number along with clear photos or videos of the issue so we can resolve it as quickly as possible.

How to Request a Refund

To request a refund, simply contact us with your order number and the reason for your request. Once approved, your refund will be processed—there is no need to return the mouse.