30-Day Money-Back Guarantee
We want you to be completely satisfied with your purchase. If you’re not, we offer a full refund within 30 days of delivery—no need to return the mouse.
Eligibility
To qualify for a refund:
- Your refund request must be submitted within 30 days of the delivery date.
- The product must not be intentionally damaged, modified, or abused.
- Limit one refund per customer.
Refund Processing
Once your request is reviewed and approved, your refund will be issued to your original payment method within 2 weeks. Depending on your payment provider or financial institution, it may take additional time for the funds to appear in your account.
Exclusions
This guarantee does not apply to:
- Products that have been intentionally damaged, modified, or misused.
- Orders involving fraudulent activity or abuse of this policy.
Damaged or Defective Items
If your mouse arrives damaged, defective, or missing parts, please contact us within 7 days of delivery. Include your order number along with clear photos or videos of the issue so we can resolve it as quickly as possible.
How to Request a Refund
To request a refund, simply contact us with your order number and the reason for your request. Once approved, your refund will be processed—there is no need to return the mouse.
